Every item we sell is carefully inspected by RRT before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, a refund in part or full will be offered.Return postage is not refundable. we would suggest using a carrier for more expensive items. All products to be returned must be carefully repackaged in their original packing. Goods being returned are your sole responsibility until received by RRT.